Our Process
Whether you’re launching a new brand or preparing to take an existing brand to the next level, nothing matters more than the customer’s experience with your product. So in many ways choosing a product partner is one of the most important choices in a long list of product decisions.
Our Approach
We believe in total transparency and constant communication, from updating important milestones reached to put your mind at ease, to quickly notifying of any issues that may arise along the way.
But we don’t want a partner to have to wait on us—we want them to know as much about the status of a project as possible at all times. That’s why every client has access to our project management tool, Asana. Asana allows for transparent communication and reflects real-time updates related to every project. As soon as a PO hits, a project plan will generate that outlines every step along the way to final delivery, including requirements, due dates, and task owners.
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Minimum Order Quantity
While we have been fortunate to have scaled with some great brands, we are still grounded in our entrepreneurial roots and the indie beauty community. Our opening minimum order quantity is 10,000 units per stock keeping unit.
Lead Times
Our production lead times are normally 12-14 weeks. For custom development projects, full lead time including product development, requisite formula testing, package sourcing and production is approximately 8-9 months from start to finish.